Service Reviews For Sport Clips Haircuts of Sachse/Wylie

1 rating

I checked in online to get a haircut in Wylie. Per the check in said stylist would be ready at a certain time. Received a text said stylist would be ready in 15 mins. Got to the parking lot with in 1 minute of the 15 mins of the Sports cut and had received another text said stylist was ready so I proceeded in to the store. When arriving in the store was told stylist was not ready and needed to wait outside. The wait area had 2 other people in the store and have been told and per the website no one was allowed to wait in the store during this Covid-19. I went back in and ask how long was told 10 mins. I waited 12 mins went back in the store and stylist was still not ready and board said 11 mins by my name on the waiting list! Why tell clients by text the stylist is ready only to jump someone else in front! I left and will probably not be back. Need to learn how to run a business. When you tell clients your are ready be ready do not waste someone's time i promise you will make more money that way and not lose clients.

Rated 1.0 out of 5.0 based on 1 Client reviews

1
Greg H. | June 27, 2020 Service

"I checked in online to get a haircut in Wylie. Per the check in said stylist would be ready at a cer"